ace pro Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player") and ace pro ("Platform", "we", " us", "our") governing your access to and use of the ace pro online gaming and sports betting platform available at acepro.one. By completing the registration process, logging into your account, or placing any wager on the platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them without reservation. If you do not agree with any part of these Terms, you must not register an account or use any service offered by ace pro. These Terms apply to all players based in the Philippines and cover every aspect of platform use, including account registration, deposits, withdrawals, game participation, bonuses, and responsible gaming obligations. ace pro reserves the right to update or amend these Terms at any time, and continued use of the platform after any such update constitutes your acceptance of the revised Terms. It is your responsibility to review this page periodically to stay informed of any changes that may affect your account or gameplay.

To register and maintain an account on ace pro, you must be at least 21 years of age, a resident of the Philippines, and legally permitted to participate in online gaming and sports betting under applicable Philippine law. By registering, you represent and warrant that all information you provide — including your full name, date of birth, contact details, and payment information — is accurate, current, and complete. Each player is permitted to hold only one account on the platform; duplicate accounts are strictly prohibited and may result in the suspension or permanent closure of all associated accounts without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials, and any activity carried out under your account will be treated as having been authorised by you. If you suspect that your account has been accessed without your permission, you must notify ace pro immediately by contacting our support team. ace pro reserves the right to request identity verification documents at any time and to suspend account access pending the outcome of any verification review.

All financial transactions on ace pro are conducted exclusively in Philippine pesos (PHP) through local payment channels available to players in the Philippines. Deposits are credited to your account balance promptly upon successful processing by the relevant payment provider, and no currency conversion fees are applied at any stage of the transaction. Minimum and maximum deposit limits apply and are displayed within the cashier section of your account dashboard; these limits may be adjusted from time to time at ace pro's discretion. Withdrawal requests are subject to identity verification and must meet any applicable wagering requirements before funds can be released to your nominated payment method. ace pro processes withdrawal requests in a timely manner, but the actual receipt of funds may depend on the processing times of your chosen payment provider. Any attempt to use fraudulent, stolen, or unauthorised payment methods will result in immediate account suspension and may be reported to the relevant Philippine authorities.

All games and sports betting markets available on ace pro are governed by individual game rules that are accessible within each game or market interface, and these specific rules form part of these Terms by reference. Players are expected to participate in all games and betting activities in good faith and in accordance with the rules displayed; any attempt to exploit technical errors, software vulnerabilities, or loopholes in game logic is strictly prohibited and will result in the voiding of affected bets and potential account closure. Bets placed and confirmed on the platform are final and cannot be cancelled or amended after confirmation, except where ace pro determines that a manifest error has occurred in the display of odds or game outcomes. In the event of a technical failure that interrupts a game session or live betting market, ace pro will apply its standard settlement procedures to determine the outcome of affected wagers, and the platform's decision in such matters is final. Players must not use automated betting tools, bots, or any software designed to gain an unfair advantage over other players or the platform. ace pro monitors betting patterns and reserves the right to void bets, limit stakes, or close accounts where irregular or abusive betting behaviour is detected.

ace pro is committed to promoting responsible gaming and providing Filipino players with the tools they need to stay in control of their activity on the platform. Players can access deposit limits, session time reminders, self-exclusion options, and cooling-off periods directly from their account settings at any time. If you feel that your gaming activity is becoming difficult to manage, we strongly encourage you to make use of these tools before your situation escalates. Self-exclusion requests are processed promptly and, once activated, prevent access to your account for the duration you have selected; reactivation requests are subject to a mandatory cooling-off period. ace pro does not permit players who have self-excluded to re-register under a different account, and any such attempt will result in permanent closure of all associated accounts. For additional guidance and support resources available to players in the Philippines, please visit our dedicated Responsible Gaming page, which provides detailed information on all available self-help tools and external support organisations.

ace pro collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and is available at all times via the Privacy Policy page. The personal information you provide during registration and throughout your use of the platform is used solely for the purposes of account management, identity verification, transaction processing, and the delivery of platform services. ace pro does not sell or share your personal data with third parties for marketing purposes without your explicit consent. All data is stored securely using industry-standard encryption and access controls, and ace pro takes reasonable technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. You have the right to request access to the personal data held about you, to request corrections to inaccurate data, and to request deletion of your data subject to applicable legal retention requirements. Any questions or concerns regarding the handling of your personal data should be directed to our support team at [email protected].

Players are prohibited from using the ace pro platform for any activity that is unlawful under Philippine law, including but not limited to money laundering, fraud, identity theft, or the use of funds derived from criminal activity. Collusion between players, match-fixing, the use of insider information, and any form of cheating or manipulation of game outcomes are strictly forbidden and will result in immediate account closure and forfeiture of any balance held. ace pro reserves the right to terminate any account at its sole discretion, with or without prior notice, where it has reasonable grounds to believe that a player has violated these Terms or engaged in conduct that is harmful to the platform, other players, or the integrity of the games offered. Upon termination for cause, any funds remaining in the account may be withheld pending investigation, and ace pro will cooperate fully with Philippine law enforcement authorities where required. Players who wish to close their account voluntarily may do so by contacting support, and any eligible balance will be returned to the player's nominated payment method after all outstanding verification requirements have been met. Disputes arising from account termination decisions may be submitted to our support team for review, and ace pro will endeavour to respond to all such submissions within a reasonable timeframe.

ace pro provides its platform and services on an "as is" and "as available" basis, and while we make every reasonable effort to ensure continuous and error-free operation, we do not guarantee that the platform will be available at all times or free from technical interruptions. To the fullest extent permitted by applicable Philippine law, ace pro shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to loss of winnings due to technical failures, connectivity issues, or force majeure events beyond our reasonable control. Nothing in these Terms limits ace pro's liability for fraud, gross negligence, or any other liability that cannot be excluded under Philippine law. These Terms are governed by and construed in accordance with the laws of the Philippines, and any disputes that cannot be resolved through our internal complaints process shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. For any questions about these Terms, please contact our support team at [email protected] or visit the FAQ page for quick answers to common queries.